# Frequently asked questions

> Short answers about accounts, data, Fibo, connectors and audits.

Source: https://docs.csquaregrc.com/faq/general


## Accounts and plans

### Is there a free plan?

Yes. The Explorer plan lets you try the platform with real work.

### Can I change plans mid-term?

Yes. Upgrades apply immediately and are prorated for the rest of your billing period.

## Data and security

### Does cSquare write to my connected systems?

Evidence connectors are read-only. Collaboration connectors such as Jira or Slack only create tickets or messages when you or a workflow asks them to.

### Where are my integration credentials stored?

In an encrypted credential vault. They are only used to collect evidence for your workspace.

### Can auditors see everything?

No. Client auditors see only the programs you share with them, and every view is logged.

## Fibo

### Does Fibo make changes without asking?

No. In Do and Build modes Fibo names exactly what will change and waits for you to confirm. Bulk changes get a dry run first.

### Is Fibo's advice legal advice?

No. Fibo prepares work and cites the underlying regulation; your team and your auditor make the decisions.

## Audits

### Will my auditor accept evidence from cSquare?

Evidence keeps its source, collection time and the control it supports, which is what auditors look for. Share it with them directly through a client auditor account.

### How do I know when I am ready for an audit?

Watch the [audit readiness score](/concepts/audit-readiness-score) and clear any stale evidence first.

